DIALOGUE

HOW TO: HELP WHEN THERE'S A PROBLEM

Arnau Ferran, what's happened? Are you OK?

Ferran No, I've cut my arm.

Arnau How did that happen?

Ferran It was an accident. I fell while I was playing tennis.

Arnau Oh, right. Have you cleaned it?

Ferran Yes, I have, but it hurts.

Arnau Do you need help?

Ferran No, I think it'll be OK.

Arnau Mmm. Maybe you need to see a doctor.